Last ned (Gratis)

Abstrakt

This paper provides a comparison between public and private organizations on key figures relative to
the successful conduct of information systems support. Many have claimed that public sector has a
less satisfactory conduct of information system support than private sector. In this article we present
selected data from survey investigations performed in late 2008 among Norwegian organizations on
how they conduct information systems development and maintenance. This investigation has earlier
been compared with similar investigations done in 2003, 1998, and 1993. A major finding from the
previous comparisons is that even if we witness large changes in the underlying implementation
technology and approaches used, a number of aspects such as the overall percentage of time used for
maintaining and evolving systems in production compared to time used for development is remarkably
stable. When we compare public and private organizations in the last survey, we find a small
difference on some variables, but these are not statistically significant, thus cannot be used to
conclude that IT development and evolutions is conducted more poorly in public sector than in private
sector.

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